{"id":10019,"date":"2026-06-18T16:29:16","date_gmt":"2026-06-18T14:29:16","guid":{"rendered":"https:\/\/www.steppenwolf-bicycles.com\/servicio-2\/"},"modified":"2026-06-18T16:37:14","modified_gmt":"2026-06-18T14:37:14","slug":"servicio-2","status":"publish","type":"page","link":"https:\/\/www.steppenwolf-bicycles.com\/es\/servicio-2\/","title":{"rendered":"Soporte B2B"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_height_percent=\u00bb0&#8243; override_padding=\u00bbyes\u00bb h_padding=\u00bb0&#8243; top_padding=\u00bb2&#8243; bottom_padding=\u00bb2&#8243; overlay_alpha=\u00bb50&#8243; gutter_size=\u00bb3&#8243; column_width_percent=\u00bb100&#8243; shift_y=\u00bb0&#8243; z_index=\u00bb0&#8243; content_parallax=\u00bb0&#8243; uncode_shortcode_id=\u00bb148492&#8243;][vc_column column_width_percent=\u00bb48&#8243; align_horizontal=\u00bbalign_center\u00bb gutter_size=\u00bb3&#8243; override_padding=\u00bbyes\u00bb column_padding=\u00bb0&#8243; expand_height=\u00bbyes\u00bb overlay_alpha=\u00bb50&#8243; shift_x=\u00bb0&#8243; shift_y=\u00bb0&#8243; shift_y_down=\u00bb0&#8243; z_index=\u00bb0&#8243; medium_width=\u00bb0&#8243; mobile_width=\u00bb0&#8243; width=\u00bb1\/1&#8243; uncode_shortcode_id=\u00bb139505&#8243;]<div class=\"steppenwolf-support-portal-wrapper\">\n<div class=\"container\">\n            <!-- FORM SECTION -->\n            <section class=\"form-wrapper\">\n                <!-- FORM -->\n                <div class=\"form-container\">\n                    <div class=\"form-header\">\n                        <span class=\"form-badge\">B2B SUPPORT<\/span>\n                        <h2>SUPPORT ANFRAGE<\/h2>\n                        <p>Kontaktieren Sie unser Team<\/p>\n                    <\/div>\n\n                    <div id=\"message\" class=\"message\"><\/div>\n\n                    <form id=\"contactForm\">\n                        <div class=\"form-row\">\n                            <div class=\"form-group\">\n                                <label for=\"name\">Name <span class=\"required\">*<\/span><\/label>\n                                <input type=\"text\" id=\"name\" name=\"name\" placeholder=\"Vollst\u00e4ndiger Name\" required>\n                            <\/div>\n                            <div class=\"form-group\">\n                                <label for=\"company\">Unternehmen <span class=\"required\">*<\/span><\/label>\n                                <input type=\"text\" id=\"company\" name=\"company\" placeholder=\"Firmenname\" required>\n                            <\/div>\n                        <\/div>\n\n                        <div class=\"form-row\">\n                            <div class=\"form-group\">\n                                <label for=\"email\">E-Mail <span class=\"required\">*<\/span><\/label>\n                                <input type=\"email\" id=\"email\" name=\"email\" placeholder=\"your@email.com\" required>\n                            <\/div>\n                            <div class=\"form-group\">\n                                <label for=\"phone\">Telefon <span class=\"required\">*<\/span><\/label>\n                                <input type=\"tel\" id=\"phone\" name=\"phone\" placeholder=\"+49 XXX XXXXXX\" required>\n                            <\/div>\n                        <\/div>\n\n                        <div class=\"form-row full\">\n                            <div class=\"form-group\">\n                                <label for=\"category\">Anfrage Kategorie <span class=\"required\">*<\/span><\/label>\n                                <select id=\"category\" name=\"category\" required onchange=\"toggleTechnicalFields()\">\n                                    <option value=\"\">-- W\u00e4hle eine Kategorie --<\/option>\n                                    <option value=\"sales\">Sales<\/option>\n                                    <option value=\"service\">Service<\/option>\n                                    <option value=\"finance\">Finance<\/option>\n                                <\/select>\n                            <\/div>\n                        <\/div>\n\n                        <div class=\"form-row full\">\n                            <div class=\"form-group\">\n                                <label for=\"subject\">Betreff <span class=\"required\">*<\/span><\/label>\n                                <input type=\"text\" id=\"subject\" name=\"subject\" placeholder=\"Kurze Zusammenfassung deiner Anfrage\" required>\n                            <\/div>\n                        <\/div>\n\n                        <div class=\"form-row full\">\n                            <div class=\"form-group\">\n                                <label for=\"priority\">Priorit\u00e4t <span class=\"required\">*<\/span><\/label>\n                                <select id=\"priority\" name=\"priority\" required>\n                                    <option value=\"\">-- W\u00e4hle eine Priorit\u00e4t --<\/option>\n                                    <option value=\"field-service\">Au\u00dfendienst<\/option>\n                                    <option value=\"technical-support\">Technical Support<\/option>\n                                <\/select>\n                            <\/div>\n                        <\/div>\n\n                        <div class=\"form-row full\">\n                            <div class=\"form-group\">\n                                <label for=\"customer-ref\">Customer-Ref<\/label>\n                                <input type=\"text\" id=\"customer-ref\" name=\"customer-ref\" placeholder=\"z.B. Ticketnummer, Projektreferenz, H\u00e4ndlerreferenz\">\n                            <\/div>\n                        <\/div>\n\n                        <!-- DYNAMISCHE FELDER F\u00dcR SERVICE ANFRAGEN -->\n                        <div id=\"technical-fields\" style=\"display: none;\">\n                            <div class=\"form-row\">\n                                <div class=\"form-group\">\n                                    <label for=\"model\">Modell <span class=\"required\">*<\/span><\/label>\n                                    <input type=\"text\" id=\"model\" name=\"model\" placeholder=\"z.B. Model XYZ\">\n                                <\/div>\n                                <div class=\"form-group\">\n                                    <label for=\"serial\">Seriennummer <span class=\"required\">*<\/span><\/label>\n                                    <input type=\"text\" id=\"serial\" name=\"serial\" placeholder=\"Seriennummer\">\n                                <\/div>\n                            <\/div>\n                            <div class=\"form-row full\">\n                                <div class=\"form-group\">\n                                    <label for=\"mileage\">Kilometerstand <span class=\"required\">*<\/span><\/label>\n                                    <input type=\"number\" id=\"mileage\" name=\"mileage\" placeholder=\"z.B. 5000\">\n                                <\/div>\n                            <\/div>\n                        <\/div>\n\n                        <div class=\"form-row full\">\n                            <div class=\"form-group\">\n                                <label for=\"message\">Nachricht <span class=\"required\">*<\/span><\/label>\n                                <textarea id=\"message\" name=\"message\" placeholder=\"Beschreibe dein Anliegen detailliert...\" required><\/textarea>\n                            <\/div>\n                        <\/div>\n\n                        <div class=\"form-row full\">\n                            <div class=\"form-group\">\n                                <label for=\"attachment\">Dateianh\u00e4nge<\/label>\n                                <input type=\"file\" id=\"attachment\" name=\"attachment\" multiple accept=\".pdf,.doc,.docx,.jpg,.jpeg,.png,.xls,.xlsx\">\n                                <small style=\"color: var(--text-light); margin-top: 0.5rem; display: block;\">Max. 10MB | Unterst\u00fctzte Formate: PDF, DOC, DOCX, JPG, PNG, XLS, XLSX<\/small>\n                            <\/div>\n                        <\/div>\n\n                        <button type=\"submit\" class=\"btn-submit\">ANFRAGE ABSENDEN<\/button>\n                    <\/form>\n                <\/div>\n\n                <!-- SIDE IMAGE -->\n                <div class=\"side-image\">\n                    <div class=\"image-box\">\n                        <img decoding=\"async\" src=\".\/assets\/img\/product.jpg\" alt=\"Motor Product\" onerror=\"this.src='data:image\/svg+xml,%3Csvg xmlns=%22http:\/\/www.w3.org\/2000\/svg%22 viewBox=%220 0 400 400%22%3E%3Crect fill=%22%23f8f8f8%22 width=%22400%22 height=%22400%22\/%3E%3Ctext x=%22200%22 y=%22200%22 font-size=%2220%22 fill=%22%23999%22 text-anchor=%22middle%22 dominant-baseline=%22middle%22%3EMotor%3C\/text%3E%3C\/svg%3E'\">\n                    <\/div>\n                    <div class=\"image-box\">\n                        <img decoding=\"async\" src=\".\/assets\/img\/Enviolo-1.png\" alt=\"Enviolo\" onerror=\"this.src='data:image\/svg+xml,%3Csvg xmlns=%22http:\/\/www.w3.org\/2000\/svg%22 viewBox=%220 0 400 400%22%3E%3Crect fill=%22%23f8f8f8%22 width=%22400%22 height=%22400%22\/%3E%3Ctext x=%22200%22 y=%22200%22 font-size=%2220%22 fill=%22%23999%22 text-anchor=%22middle%22 dominant-baseline=%22middle%22%3EEnviolo%3C\/text%3E%3C\/svg%3E'\">\n                    <\/div>\n                    <div class=\"image-box\">\n                        <img decoding=\"async\" src=\".\/assets\/img\/Gates.png\" alt=\"Gates\" onerror=\"this.src='data:image\/svg+xml,%3Csvg xmlns=%22http:\/\/www.w3.org\/2000\/svg%22 viewBox=%220 0 400 400%22%3E%3Crect fill=%22%23f8f8f8%22 width=%22400%22 height=%22400%22\/%3E%3Ctext x=%22200%22 y=%22200%22 font-size=%2220%22 fill=%22%23999%22 text-anchor=%22middle%22 dominant-baseline=%22middle%22%3EGates%3C\/text%3E%3C\/svg%3E'\">\n                    <\/div>\n                <\/div>\n            <\/section>\n\n        <\/div>\n<\/div>\n[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_height_percent=\u00bb0&#8243; 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